Company Overview

For 29 years, clients in the private and public sectors have relied upon SOS International LLC (SOSi) for critical operations in the world’s most challenging environments. SOSi is privately held, was founded by its current ownership in 1989, maintains corporate headquarters in Reston, VA, and specializes in providing logistics, construction, training, intelligence, and information technology solutions to the defense, diplomatic, intelligence and law enforcement communities.

All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

6-181108-8028: Compensation Technician - Pay Intake
LocationU.S. - South Carolina - Charleston
Open Date11/8/2018

The Bureau of the Comptroller and Global Financial Services (Charleston), under the U.S. Department of State (DoS), has a requirement for a Compensation Technician in the Pay Intake Division. The Pay Intake Branch is the is the main point of entry for all payroll action requests submitted to the American Pay Processing Department by HR bureaus, timekeepers, and posts. Pay Intake is responsible for disseminating all complete and correct Payroll Employee Action Requests (PEARs) received by the department to the team of Compensation Technicians and Analysts for payroll processing.

Functional Responsibility:

  • Assist higher level technicians with indexing emails and extracting documents to manage workload using Adobe Acrobat and the American Pay Processing Document Imaging System (DIS).  Sending responses using the Pay Intake Email Signature Guide to the sender and managing work in the Pay Intake inbox.

  • Review emails in the designated Intake folder against the Payroll Employee Action Request (PEAR) List to ensure the request meets completeness and correctness requirements.

  • Follow procedures for invalid submission requests.

  • Assist with on-going training for new employees on Pay Intake duties.

  • Assist with the timekeeping folder when requested.

  • Analyze Payroll Customer Support tickets daily and review for completeness/correctness requirements

  • Perform electronic filing of time sensitive and information sensitive payroll documents

  • Perform other payroll project duties as required.

  • Professionally communicate with co-workers, management and customers (internal/external) via email, IM (instant messaging) and in person. 

  • Operate office machines, such as copiers, scanners, fax machines, voice mail systems and computers.

Software Systems Utilized:

CAPPS (Consolidated American Personnel & Payroll System), Report. Web, Microsoft 2007 and 2010, GFS Knowledge Base, GEMS (Government Employee Management System), DIS (Document Imaging System) and other software systems required to complete the job


Security Requirements: 

* Must be able to obtain an interim Secret to start and remain in this position. 


Period of Performance:

The contractor is expected to work an 8-hour shift between the hours of 6:15 am - 6:00 pm (Core working hours are 9:00 am to 3:00 pm.)  The contractors Work Schedule will be defined based on the work requirements of Global Compensation, Pay Intake Office. The Contractor has a non-compensated, 45-minute lunch Monday through Friday (between the hours of 11:00 am-2:00 pm). This schedule excludes federal holidays observed at the government site.  Performance under this task order may require work in excess of the normal forty-hour work week to include weekends as the workload requires it.

  • Educational requirement is a four (4) year college degree in relevant area or a two (2) year degree with two (2) years relevant experience.

  • Assists with general scanning, filing, faxing and delivery of correspondence

  • Personnel shall possess superior multi-tasking, customer service, organizational, oral and written communication skills, as well as a strong attention to detail.

  • Requires intermediate experience with computer-based applications to include: MS Office Suite (Excel, Outlook and Word).

  • Requires knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, and other office procedures and terminology.