Company Overview

For 30 years, clients in the private and public sectors have relied upon SOS International LLC (SOSi) for critical operations in the world’s most challenging environments. SOSi is privately held, was founded by its current ownership in 1989, maintains corporate headquarters in Reston, VA, and specializes in providing logistics, construction, training, intelligence, and information technology solutions to the defense, diplomatic, intelligence and law enforcement communities.

All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

5-190822-9485: Software Developer SBM (Rock Island, IL)
LocationU.S. - Illinois - Rock Island
Open Date8/22/2019
STG Inc, a wholly-owned subsidiary of SOS International, LLC (SOSi) is seeking a Software Developer experienced with Serena Business Manager to add to its team in Rock Island, Illinois. The Developer will work with a team of developers and engineers in the architecture, development, implementation, an operations and maintenance of Serena Business Manager solutions. The ideal candidate must be self-motivated, with a proven track record in Application Development, Customer Service Management (CSM) and Information Technology Service Management (ITSM) technologies.


• Design, implement, and maintain workflows within SBM.
• Responsible for routine maintenance and monitoring of SBM system, documentation and testing.
• Contributes to the SBM solutions architecture and develops technical solutions.
• Provide support for the implementation of interfaces to applications.
• Support the requirements gathering and documentation, analysis, design, development, testing, demonstrating and deploying Serena SSM workflows to meet user's requirements.
• Update SBM application software components.
• Understands the business needs, customer user stories and the need to standardize processes, and build this into the design of the various solutions, workflows and forms. 


• Ability to obtain a DoD Secret security clearance.
• HS Diploma.
• 5 Years software design and development with 2+ years developing and deploying SBM solutions.
• Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks.
• Experience with relational databases (e.g. MySQL, Oracle).
• SBM experience to include: Workflow Design including Sub tasking/Post Items, Application Scripting, Relational/Sub-relational fields, Auxiliary tables (interactive and externally managed), Security/groups and roles design. Notifications including: Rules, Escalations, Email Recorder Features.
• Current CompTIA Security+ certification or equivalent.
• Strong knowledge in software development lifecycle methodology.
• Strong verbal and written communication skills.
• Excellent troubleshooting skills.


• Active DoD Secret clearance
• Bachelor’s Degree in an IT related field.
• 5+ years’ experience developing and deploying SBM solutions
• Experience supporting US federal government clients
• Experience in JavaScript client side development.
• Understanding of REST development principals.
• Working knowledge of the following areas is desirable: Active Server Pages, JavaScript, Visual Basic, Access, SQL, HTML, DBMS’s (ex. – Oracle, Sybase, etc.).
• Fluency in a foreign language.

• Normal office conditions with possible requirement to lift and/or move objects or packages of up to 25 lbs.