Company Overview

For 30 years, clients in the private and public sectors have relied upon SOS International LLC (SOSi) for critical operations in the world’s most challenging environments. SOSi is privately held, was founded by its current ownership in 1989, maintains corporate headquarters in Reston, VA, and specializes in providing logistics, construction, training, intelligence, and information technology solutions to the defense, diplomatic, intelligence and law enforcement communities.

All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

6-190621-9207: Network Specialist I
LocationU.S. - South Carolina - Charleston
Open Date6/21/2019
STG, a wholly owned subsidiary of SOS International LLC (SOSi), is seeking a Desktop Support Specialist in Charleston, SC.  The ideal candidate will possess experience in Desktop/Helpdesk support services.

• Under close supervision, perform initial configuration and installation of computer hardware, software, and peripherals
• Identify, log and resolve technical problems with software applications and network systems
• Upgrade software and hardware on existing computers 
• Deliver timely service and solutions for desktop operating systems, Office Suite, Outlook, and desktop hardware issues
• Provide effective communication to a wide variety of people in a professional manner, face to face, on the telephone, and in writing
• Participate in required training, reviews and meeting
• Security Clearance: Secret / must have Interim Secret to start
• Education: Two-year degree in Information Technology or relevant field or High School Graduate with four years of relevant experience
• Certifications: Entry level IT Certification
• 1 year of Computer network installation, administration and maintenance
• Must be able to lift 50lbs
• Knowledge and experience with:
• Microsoft Office Suite 
• Windows Server 2008 and 2012
• Windows 7 and Windows 10 Operating Systems
• Local area network hardware infrastructure
• Desktop computer hardware 
• Network Printers
• Knowledge and abilities in the administration of Microsoft Exchange
• Knowledge and abilities in the administration of Active Directory
• Prefer a four-year degree in Information Technology or relevant field and three years of relevant experience


• Work environment is normal for office setting in a multiple building campus (closely located) located in a Federal Facility
• The workday is 8-hour and 45-minutes including a 45-minute non-compensated lunch
• Core hours are from 9am-3pm
• This position could transition to a rotating shift from 7:00am-3:45pm or 8:45am-5:30pm (client’s discretion) to allow the Desktop Support team to provide service between 7:00am-5:30pm